At Kingdom Engineering Limited, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data.

1. Information We Collect

We may collect and process the following information:

Personal Information: Full name, email address, phone number, company name, business registration number, business address.Communication Information: SMS preferences, email preferences, and correspondence.Payment Information: Payment details provided via Stripe or other secure payment methods (we do not store payment card details).Website Information: IP addresses, browser type, operating system, referral source, pages visited, and other site analytics data.

2. How We Use Your Information

We use the information we collect to:

Provide and deliver services as requested.Communicate with you about bookings, inquiries, and service updates.Send marketing communications (only if consented).Process payments and invoices.Improve our services, website, and customer experience.Comply with legal obligations and regulatory requirements.

3. Marketing Communications

By providing your phone number and email address, you consent to receive:

SMS notifications and alerts from Kingdom Engineering Limited.Occasional marketing messages (you can opt-out at any time by replying STOP).Email updates, newsletters, and promotional content (unsubscribe options are provided in every email).

4. Data Sharing

We do not sell or rent your personal information to third parties.

We may share your information with:

Trusted third-party service providers (such as payment processors or CRM platforms) who help us deliver our services.Legal authorities when required by law or to protect our rights and safety.

5. Data Protection

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, or loss.

6. Cookies and Website Tracking

Our website uses cookies and tracking technologies to:

Enhance your browsing experience.Monitor website performance and usage.Collect anonymized analytical data.

You can manage or disable cookies in your browser settings.

7. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you.Request correction or deletion of your data.Object to the processing of your data for marketing purposes.Withdraw your consent at any time.

To exercise these rights, please email us at:

[email protected]

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8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Updates to This Privacy Policy

We may update this policy periodically. We encourage you to review this page occasionally to stay informed.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact:

Kingdom Engineering LimitedEmail: [email protected].ukPhone: +44 7792 777561Address: 3 Stewards Close, Cheshunt, Waltham Cross, United Kingdom